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A CRM system is the place where a customer completes a purchase and the transaction is processed.
It includes both hardware and software used to manage sales, inventory, and customer data.
Why It’s Important
A system where a customer completes a purchase and the transaction is recorded.
Includes hardware (barcode scanners, receipt printers) and software for sales, billing, and inventory.
Used in retail stores, restaurants, supermarkets, and service businesses.
Features:
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